With an average response time of under three minutes, we explain how the use of the latest innovations in technology helps us keep our clients and communities safe.
Our integrated systems boast the latest technological features to dispatch, manage, and streamline our tactical response units.
With our fleet management systems we are always connected to our team on the road. Detailed, automated reports make us respond faster to incidents keeping our teams safe. By taking live traffic information into account we can make sure that the right people are in the right place in the fastest possible time.
From incident creation, call take, dispatch and reporting our systems and some of the worlds most advanced call taking and computer-aided dispatch platform integrations we are able to make every second count, because saving time means saving lives.
Our vehicles are equipped with smart devices that easily allows for various customizable call flows between connected devices with tactical offices, emergency services and related third parties – reducing the complexity of getting lifesaving data from connected devices the control room and our clients. The systems sends precise location and additional data from our alarms and mobile app panics to connected devices and our control room. The tactical team and control has full transparency of ETA’s, live from the road, so that we can dispatch the right response for any situation. Simple and fast updated via Wi-Fi, means knowing our team have access to the most up to date information when they are on the road. Remote updates and maps allows for faster deployment of our tactical officers in the field.
Communication is crucial! Our driver terminals support two-way communication, so that we receive messages, images and videos without calling and disturbing the response officers.
The VTAC Personal Watch App is an application that turns your mobile phone into an ultimate emergency system. Linked to our Control Room as well as Armed Response that sends real-time alerts requesting a range of emergency services. Any alert will share your location to the Control Room, using GPS coordinates.